Privacy policy

 

 1. Information on the collection of personal data and contact details of the person responsible
 2. Data collection when visiting our website
 3. Contacting
 4. Cookies
 5. Data processing for order processing
 6. Data processing when opening a customer account and for contract processing
 7. Use of your data for direct advertising
 8. Web analytics services
 9. Rights of the data subject
 10. Duration of storage of personal data

1. Information on the collection of personal data and contact details of the controller
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1.1 Thank you for visiting our website. In the following, we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.

1.2 Responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (DSGVO) is:

Biologa Danell GmbH
Hauptstraße 27
72336 Balingen
Germany
Tel.:+49 7433 955 7172
Email: info@biologadanell.com

1.3 In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.

2. Data collection when visiting our website

Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called "server log files"). The following data, which is technically necessary for us, is collected:

  • Our visited website
  • The date and time of access
  • The amount of data sent in bytes
  • The source/reference from which you reached the page
  • The operating system used
  • The browser used
  • The IP address used (if applicable: in anonymised form
  • ). : in anonymised form

The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data is not passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
We reserve the right to subsequently check the server log files should concrete indications point to unlawful use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. 
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object. 

3. Contacting

If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored. The data collected can be found in the respective input mask. If you contact us by e-mail, only the data you enter there will be transmitted to us.
The data will be used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and provided that there are no legal retention obligations to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The user has the option to revoke his or her consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

4. Cookies

Our website uses cookies. 

Cookies are text files that are stored on the user's terminal device. When a user accesses a website, a cookie may be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognised even after a page change. The user data collected through technically necessary cookies are not used to create user profiles. The above-mentioned purposes are also our legitimate interest in processing the personal data in accordance with Art. 6 (1) lit. f) DSGVO.

In addition, our website may use cookies that enable an analysis of the user's surfing behaviour (so-called third-party cookies). You will find more detailed information on the scope, purpose, legal basis and objection options in the respective sections of the relevant chapter of this data protection declaration.

You as a user have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, it may no longer be possible to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the setting of the Flash Player.

Help with the settings can be found in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted again after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third party cookies) to recognise your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.


5. Data processing for order processing
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5.1 If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. We process the data you provide in order to process your order. 

In some cases, we work together with external service providers to process your order. For this purpose, we have to pass on the personal data required for this.

If we commission transport companies with the delivery of your goods, we pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution within the scope of necessity. If we use payment service providers, you will also be informed of this below. 
The legal basis for the transfer of your data is Art. 6 Para. 1 lit. b DSGVO.

5.2 In order to fulfil our contractual obligations, we work together with external shipping partners. We pass on your name as well as your delivery address (if necessary also further data) to a shipping partner selected by us exclusively for the purpose of delivery of the ordered goods in accordance with Art. 6 para. 1 lit. b DSGVO.

5.3 Use of payment service providers

- Paypal
If you select the payment method PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, the payment will be processed via PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").
We pass on your personal data to PayPal in accordance with Art. 6 Para. 1 lit. b DSGVO as necessary. For the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, PayPal reserves the right to carry out a credit check.
For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO due to PayPal's legitimate interest in determining your solvency. PayPal uses the result of the creditworthiness check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method.
The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
What other data is collected by PayPal can be found in the respective PayPal privacy policy. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
6. Data processing when opening a customer account and for contract processing
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If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 Para. 1 lit. b DGSVO. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract. 
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In that case, we will also block your data with regard to retention periods under tax and commercial law and delete it after these periods have expired. This can only be opposed by your consent to permanent storage or a legally permitted further use of data on our part.

7. Use of your data for direct advertising

7.1 Newsletter

Our website offers the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used for the personal address.

The legal basis for the processing of your data after registration for the newsletter is Art. 6 Para. 1 lit. a DSGVO if the user has given his consent. We obtain this consent by sending you a confirmation email containing a confirmation link after you have registered for the newsletter. When you click on this link, you also give your consent to receive the newsletter.
When you send your registration for the newsletter, we store your IP address and the date and time of registration. This storage serves to be able to trace a possible misuse of your e-mail address. 

We use the data we collect when you register for the newsletter exclusively for the purpose of sending the newsletter. 

You can cancel your subscription to the newsletter at any time. For this purpose, you will find a corresponding link in each newsletter. This also enables you to revoke your consent to the storage of the personal data collected during the registration process. 

7.2 Newsletter for existing customers

If you purchase goods or services on our website and provide us with your e-mail address, we may subsequently use this to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter. 

The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG and Art. 6 (1) lit. f DSGVO. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising.

If you have already objected to the use of your email address for the purpose of direct advertising, you will not receive this newsletter. However, you also have the option later and at any time to object to the use of your email address for the advertising purpose mentioned here with effect for the future by notifying us. Upon receipt of your objection, the use of your email address for advertising purposes will cease immediately.

8. Web analytics services

Google Universal Analytics

We use the web analytics service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website. 
Google Analytics uses "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website.
The information generated in this way about your use of this website (including the shortened IP address) is transferred to a Google server and stored there, whereby a transfer to the USA is possible.

We use Google Analytics with the extension "_anonymizeIp()", which ensures anonymisation of the IP address by shortening it and excludes direct personal reference. Your IP address will therefore be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. In exceptional cases, the full IP address will be transmitted to a Google server, also in the USA, and only shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. a DSGVO, namely your express consent. 

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.

You can prevent cookies from being stored by setting your browser accordingly. 
You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the following browser plugin:
http://tools.google.com/dlpage/gaoptout?hl=de

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. 
Privacy policy of Google:
https://support.google.com/analytics/answer/6004245?hl=de

9. Rights of the data subject
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9.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

- Right of access pursuant to Art. 15 of the GDPR:
You may request confirmation from the controller as to whether personal data concerning you are being processed by the controller.  In addition, you have the right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and about the existence of further rights such as correction of the data or the existence of a right of complaint to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable.
the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to be informed about the safeguards pursuant to Article 46 of the GDPR in case of onward transfer of your data to third countries.
- Right to rectification pursuant to Art. 16 DSGVO:
You have a right to have the inaccurate data relating to you rectified without delay and/or to have the incomplete data we hold about you completed; the rectification or completion must take place without delay.

- Right to restriction of processing pursuant to Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you require your data for the assertion, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons relating to your particular situation, as long as it has not yet been determined whether our legitimate grounds prevail;
Where the processing of personal data relating to you has been restricted, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted, you will be informed by the controller before the restriction is lifted.
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- Right to erasure pursuant to Art. 17 of the GDPR:
You have the right to have your personal data erased without delay if the conditions of Art. 17(1) of the GDPR are met. However, this right to erasure does not exist in particular - not conclusively - if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims
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- Right to information pursuant to Art. 19 DSGVO:
If you have exercised your right to rectification, erasure or restriction of processing, the controller is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom your personal data have been disclosed, unless this is impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.

- Right to data portability pursuant to Art. 20 DSGVO:
You have the right to receive your personal data disclosed to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller, insofar as this is technically possible;

- Right of revocation pursuant to Art. 7 (3) DSGVO:
You have the right to object at any time to the processing of personal data relating to you which is carried out on the basis of Art. 6 (1) e) or f) DSGVO; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

- Right to lodge a complaint pursuant to Article 77 of the GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

9.2 Right of objection

You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our overriding legitimate interest after weighing up the interests.
If you make use of this right of objection, we will terminate the processing of your data if it cannot be proven that there are overriding compelling reasons worthy of protection for the termination or if the further processing serves the exercise or defence of legal claims.

10. Duration of storage of personal data

The duration of the storage of personal data depends in each case on statutory retention periods. After expiry of these periods, we routinely delete the data if they are no longer required for the fulfilment or initiation of the contract and/or there is no further justified interest for us in continuing to store them.